.aviero-widget {
  --aviero-brand: #0092ce;
  --aviero-brand-dark: #006c9a;
  --aviero-brand-light: #e0f4ff;
  --aviero-ink: #373737;
  --aviero-radius: 20px;
  --aviero-bg-light: #f0f7fb;
  --aviero-shadow: 0 8px 30px rgba(0, 0, 0, 0.12);
  --aviero-font: 'Inter', system-ui, sans-serif;

  font-family: var(--aviero-font);
  box-sizing: border-box;
}

.aviero-widget *,
.aviero-widget *::before,
.aviero-widget *::after {
  box-sizing: inherit;
  margin: 0;
  padding: 0;
}

/* ============================================
   BOTÓN FLOTANTE
   ============================================ */
.aviero-float-btn {
  position: fixed;
  bottom: 20px;
  right: 20px;
  width: 62px;
  height: 62px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--aviero-brand), var(--aviero-brand-dark));
  cursor: pointer;
  z-index: 9998;
  box-shadow: 0 4px 15px rgba(0, 146, 206, 0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
  animation: aviero-pulse 2s infinite;
  border: none;
}

.aviero-float-btn:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 20px rgba(0, 146, 206, 0.5);
}

.aviero-float-btn img {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  object-fit: cover;
}

.aviero-badge {
  position: absolute;
  top: -6px;
  right: -6px;
  width: 24px;
  height: 24px;
  background-color: #ffffff;
  border-radius: 50%;
  border: 2px solid #ffffff;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.2);
  display: none;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  line-height: 1;
  animation: aviero-badge-bounce 0.6s ease infinite alternate;
}

.aviero-badge::after {
  content: '🦉';
}

.aviero-badge.active {
  display: flex;
}

/* ============================================
   VENTANA DE CHAT
   ============================================ */
.aviero-chat-window {
  position: fixed;
  bottom: 92px;
  right: 20px;
  width: 380px;
  height: 560px;
  background: #ffffff;
  border-radius: var(--aviero-radius);
  box-shadow: var(--aviero-shadow);
  z-index: 9999;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform: translateY(20px) scale(0.95);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1),
              opacity 0.3s cubic-bezier(0.4, 0, 0.2, 1);
  transform-origin: bottom right;
}

.aviero-chat-window.open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: all;
}

/* ============================================
   HEADER — PERFIL CENTRADO
   ============================================ */
.aviero-header {
  background: linear-gradient(135deg, #0092ce 0%, #006090 100%);
  padding: 18px 16px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  position: relative;
  flex-shrink: 0;
}

.aviero-header-avatar {
  width: 50px;
  height: 50px;
  border-radius: 50%;
  background: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  flex-shrink: 0;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
  position: relative;
}

.aviero-header-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* Punto verde "en línea" */
.aviero-header-avatar::after {
  content: '';
  position: absolute;
  bottom: 2px;
  right: 2px;
  width: 12px;
  height: 12px;
  background: #22c55e;
  border-radius: 50%;
  border: 2px solid #0092ce;
}

.aviero-header-info {
  flex: 1;
  min-width: 0;
}

.aviero-header-title {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: #ffffff;
  line-height: 1.2;
}

.aviero-header-subtitle {
  margin: 2px 0 0;
  font-size: 11.5px;
  color: rgba(255, 255, 255, 0.85);
  line-height: 1.3;
}

.aviero-close-btn {
  background: none;
  border: none;
  color: rgba(255, 255, 255, 0.7);
  font-size: 22px;
  cursor: pointer;
  padding: 4px 6px;
  line-height: 1;
  border-radius: 6px;
  transition: background 0.2s, color 0.2s;
  flex-shrink: 0;
}

.aviero-close-btn:hover {
  background: rgba(255, 255, 255, 0.15);
  color: #ffffff;
}

/* ============================================
   ÁREA DE MENSAJES
   ============================================ */
.aviero-messages {
  flex: 1;
  padding: 16px 14px;
  background: linear-gradient(180deg, var(--aviero-bg-light) 0%, #f8fbfd 100%);
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scroll-behavior: smooth;
}

.aviero-messages::-webkit-scrollbar {
  width: 5px;
}
.aviero-messages::-webkit-scrollbar-thumb {
  background: #cbd5e1;
  border-radius: 3px;
}

/* ============================================
   BURBUJAS DE MENSAJE
   ============================================ */
.aviero-message-wrapper {
  display: flex;
  flex-direction: column;
  max-width: 85%;
  animation: aviero-fadeIn 0.3s ease;
}

.aviero-message-wrapper.bot {
  align-self: flex-start;
}

.aviero-message-wrapper.user {
  align-self: flex-end;
  align-items: flex-end;
}

.aviero-bot-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.aviero-bot-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  overflow: hidden;
  background: #fff;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.aviero-bot-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.aviero-message-bubble {
  padding: 11px 15px;
  font-size: 13.5px;
  line-height: 1.5;
  word-wrap: break-word;
}

.aviero-message-wrapper.bot .aviero-message-bubble {
  background-color: #ffffff;
  color: var(--aviero-ink);
  border-radius: 2px 16px 16px 16px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
}

.aviero-message-wrapper.user .aviero-message-bubble {
  background: linear-gradient(135deg, var(--aviero-brand), var(--aviero-brand-dark));
  color: #ffffff;
  border-radius: 16px 16px 2px 16px;
  box-shadow: 0 2px 6px rgba(0, 146, 206, 0.25);
}

.aviero-message-bubble a {
  color: var(--aviero-brand);
  text-decoration: underline;
}

.aviero-message-wrapper.user .aviero-message-bubble a {
  color: #ffffff;
}

.aviero-message-bubble strong {
  font-weight: 600;
}

.aviero-timestamp {
  font-size: 10px;
  color: #94a3b8;
  margin-top: 3px;
  padding-left: 36px;
}

.aviero-message-wrapper.user .aviero-timestamp {
  padding-left: 0;
  padding-right: 4px;
}

/* ============================================
   QUICK REPLIES — GRID 2 COLUMNAS
   ============================================ */
.aviero-quick-replies {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 10px;
  padding-left: 36px;
}

.aviero-quick-reply-btn {
  background: #ffffff;
  border: 1.5px solid #d1dce5;
  color: var(--aviero-ink);
  padding: 9px 10px;
  border-radius: 12px;
  font-size: 12.5px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.2s ease;
  font-family: inherit;
  text-align: center;
  line-height: 1.3;
}

.aviero-quick-reply-btn:hover {
  background: var(--aviero-brand);
  color: #ffffff;
  border-color: var(--aviero-brand);
  box-shadow: 0 2px 8px rgba(0, 146, 206, 0.25);
}

/* Si hay número impar de botones, el último ocupa las 2 columnas */
.aviero-quick-replies > .aviero-quick-reply-btn:last-child:nth-child(odd) {
  grid-column: 1 / -1;
}

/* ============================================
   ÁREA DE INPUT
   ============================================ */
.aviero-input-area {
  display: flex;
  align-items: center;
  padding: 12px 14px;
  background-color: #ffffff;
  border-top: 1px solid #e8eef3;
  gap: 10px;
  flex-shrink: 0;
}

.aviero-input {
  flex: 1;
  border: 1.5px solid #dfe6ed;
  outline: none;
  font-size: 13.5px;
  padding: 10px 14px;
  font-family: inherit;
  color: var(--aviero-ink);
  background: #f8fbfd;
  border-radius: 24px;
  transition: border-color 0.2s, background 0.2s;
}

.aviero-input::placeholder {
  color: #94a3b8;
}

.aviero-input:focus {
  border-color: var(--aviero-brand);
  background: #ffffff;
}

.aviero-send-btn {
  background: var(--aviero-brand);
  color: white;
  border: none;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s, transform 0.15s;
  flex-shrink: 0;
}

.aviero-send-btn:hover:not(:disabled) {
  background: var(--aviero-brand-dark);
  transform: scale(1.05);
}

.aviero-send-btn:disabled {
  background: #cbd5e1;
  cursor: not-allowed;
}

.aviero-send-btn svg {
  width: 18px;
  height: 18px;
  fill: currentColor;
  margin-left: 2px;
}

/* ============================================
   INDICADOR DE ESCRITURA
   ============================================ */
.aviero-typing-indicator {
  display: flex;
  gap: 5px;
  padding: 6px 4px;
  align-items: center;
}

.aviero-typing-dot {
  width: 7px;
  height: 7px;
  background-color: #94a3b8;
  border-radius: 50%;
  animation: aviero-typing 1.4s infinite ease-in-out both;
}

.aviero-typing-dot:nth-child(1) { animation-delay: -0.32s; }
.aviero-typing-dot:nth-child(2) { animation-delay: -0.16s; }

/* ============================================
   ANIMACIONES
   ============================================ */
@keyframes aviero-typing {
  0%, 80%, 100% { transform: scale(0); }
  40% { transform: scale(1); }
}

@keyframes aviero-pulse {
  0% { box-shadow: 0 4px 15px rgba(0, 146, 206, 0.4), 0 0 0 0 rgba(0, 146, 206, 0.35); }
  70% { box-shadow: 0 4px 15px rgba(0, 146, 206, 0.4), 0 0 0 14px rgba(0, 146, 206, 0); }
  100% { box-shadow: 0 4px 15px rgba(0, 146, 206, 0.4), 0 0 0 0 rgba(0, 146, 206, 0); }
}

@keyframes aviero-fadeIn {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}

@keyframes aviero-badge-bounce {
  from { transform: scale(1); }
  to   { transform: scale(1.15); }
}

/* ============================================
   RESPONSIVE — MÓVIL
   ============================================ */
@media (max-width: 480px) {
  .aviero-chat-window {
    bottom: 0;
    right: 0;
    left: 0;
    width: 100%;
    height: 100%;
    border-radius: 0;
    z-index: 99999;
  }

  .aviero-chat-window.open {
    transform: translateY(0) scale(1);
  }

  .aviero-float-btn {
    bottom: 16px;
    right: 16px;
  }

  .aviero-quick-replies {
    padding-left: 0;
  }
}
